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The award reinforces Wipro’s leadership in AI and automation

Bengaluru, NFAPost: Wipro Limited is recognised by The Hackett Group for innovation in Artificial Intelligence (AI) led automation, in human resources (HR) functions. Wipro won The Hackett Group’s 2021 Digital Award in the AI-led automation category for its “Hire-to-Retire – AI-led HR Automation for Employee Onboarding and Engagement” solution.

The use of innovative solutions in HR processes accelerates workflows and makes operations more efficient. The comprehensive AI-led transformation of Wipro’s internal Human Resources Shared Services (HRSS) function reduced employee-onboarding time from 7-8 days to 3-4 days, saved the center US$ 25 million per year and helped its transformation into an intelligent enterprise by leveraging AI along the “hire to retire” lifecycle.

Wipro’s proprietary Enterprise Intelligence Quotient (E-IQ) framework was leveraged to reimagine user journeys and identify opportunities to integrate intelligence. The AI Solutions group implemented Wipro Holmes, combined with computer vision and deep learning capabilities to realize the opportunities identified.

The Hackett Group Managing Partner and Digital Operations Advisory Practice Leader Vin Kumar said The Hackett Group’s Digital Awards celebrate organisations that use technology to solve business problems and create value through innovation.

“Wipro’s strong entry in the AI-led HR Automation category was a deserving winner for its ability to make AI an ally for enterprises around the world,” said Vin Kumar.

Wipro Limited President – Applications & Data, iDEAS, Harish Dwarkanhalli said Wipro is excited to be recognized for our work in AI-led digital transformation.

“Wipro’s AI Solutions group built a combination of smart data capture, intelligent process automation, and chatbot solutions, supported by state-of-the-art data science and machine learning algorithms to secure these results. We will continue to push innovation in this dynamic sector to help clients and partners reinvent their operations,” said Harish Dwarkanhalli.

Wipro Limited Vice President – Human Resources Putul Mathur said partnering with the AI Solutions team helped transform the HR tech journey, specifically the complete H2R processes.

“With a focus on value generation and using AI/ML technologies, a significant efficiency improvement was realized by improving agility, and intelligence in people supply chain processes. The transformed HR processes have led to better employee experiences, financial control and regulatory compliances,” said Putul Mathur.

The Hackett Group’s Digital Awards highlight innovative companies that operate at the cutting edge of digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

About The Hackett Group

The Hackett Group is an intellectual property-based strategic consultancy and leading enterprise benchmarking firm to global companies, offering digital transformation including implementation of leading enterprise cloud applications, workflow automation and analytics that enable digital world class performance.

Drawing from its unparalleled IP from nearly 20,000 benchmark studies with the world’s leading businesses – including 93% of the Dow Jones Industrials, 91% of the Fortune 100, 80% of the DAX 30 and 55% of the FTSE 100 – captured through our leading benchmarking platform, Quantum Leap®, and our Digital Transformation Platform (DTP), we accelerate best practices implementations.

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