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The logo of Reliance Jio, the mobile network of Reliance Industries Ltd., is displayed at a store in Mumbai, India, on Sunday, Jan. 19, 2020. Reliance Industries, India's biggest company by market value, posted a 13.5% jump in quarterly net income as growth in telecom and retail business helped outweigh a slump in petrochemical operations. Photographer: Dhiraj Singh/Bloomberg
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Mumbai, NFAPost: Jio and Panasonic Avionics Corporation subsidiary, AeroMobile, have partnered to launch India’s first in-flight services for JioPostpaid Plus users. Jio’s in-flight service will allow every Indian traveller travelling abroad, to stay connected with voice and data services on a flight, at affordable rates.

Currently, the in-flight services will be available to Indians when they travel abroad. Once the services are available in the Indian airspace, all Jio customers will have first access to them, so that they are connected even on flights within India.

As the first Indian operator to launch an in-flight roaming bundle, this proposition further cements Jio’s position as a market innovator and a technology leader, with a highly competitive offering that brings more value and greater experience for its nearly 400 million strong user base.

Secure roaming

Jio Director Akash Ambani says JioPostpaid Plus brings with its industry-defining and highest-quality user experience, and through the company’s partnership with AeroMobile.

“We will now offer in-flight roaming services at an attractive price. We are delighted to bring this new service to our customers, who will be able to enjoy seamless, high-quality and secure roaming at 20,000 feet, keeping every JioPostpaid Plus user connected, always,” said Jio Director Akash Ambani.

Senior Director Mobility Panasonic Avionics and CEO AeroMobile Kevin Rogers adds that the company is pleased to partner with Jio, and broaden the reach of our connectivity services across India.

“With the new in-flight roaming bundle, JioPostpaid Plus customers no longer need to worry about connectivity whilst traveling. This new market-leading proposition shows continued commitment to providing the very best service to customers,” said Senior Director Mobility Panasonic Avionics and CEO AeroMobile Kevin Rogers.


Offer Name` 499` 699` 999
Pack EntitlementData – 250 MB
Outgoing calls – 100 mins
SMS – 100 SMS
Data – 500 MB
Outgoing calls – 100 mins
SMS – 100 SMS
Data – 1 GB
Outgoing calls – 100 mins
SMS – 100 SMS
Validity1 day1 day1 day
Note – Validity of 1 day represents full 24 hours, starting from 1st usage on the flight (to benefit users).


Jio users with valid in-flight connectivity pack can start using the pack, once their flight (supported) reaches 20,000 feet or higher in the following way:

1.     Switch on the smartphone and turn-off the Airplane Mode

2.     Your phone will automatically connect to the AeroMobile network. The network name may differ dependent on the handset

3.     If your phone does not connect to the AeroMobile network automatically, you will need to go to ‘Carrier’ in your phone settings and manually select AeroMobile

4.     Ensure Data Roaming is on to use data services

5.     Once connected, you will receive a welcome text and other relevant information

6.     You can now use your mobile phone to call, text, email and surf the internet

Reliance Jio Infocomm Limited, a subsidiary of Jio Platforms Limited, has built a world-class all-IP data strong future proof network with latest 4G LTE technology. It is the only network conceived and born as a Mobile Video Network from the ground up and supporting Voice over LTE technology. It is future ready and can be easily upgraded to support even more data, as technologies advance on to 5G, 6G and beyond.

Jio has brought transformational changes in the Indian digital services space to enable the vision of Digital India for 1.3 billion Indians and propel India into global leadership in the digital economy. It has created an eco-system comprising of network, devices, applications and content, service experience and affordable tariffs for everyone to live the Jio Digital Life.

As part of its customer offers, Jio has revolutionised the Indian telecom landscape by making voice calls for Jio customers absolutely free, across India, to any network, and always. Jio makes India the highest quality, most affordable data market in the world so that every Indian can do Datagiri.

SrPartner AirlinesAirports ServedServices Enabled
1Aer LingusScheduled transatlantic routes between Ireland and Orlando, Chicago, Boston, San Francisco, Washington DC, Newark, Los Angeles, Miami, Seattle, New York and Toronto.Data and SMS
2Air SerbiaAeroMobile services are available on flights from Air Serbia’s Belgrade hub to destinations in Europe, the Middle East and New YorkAll Services
3AlitaliaNew DelhiAeroMobile services are available on international flights, to destinations including New York, Miami and South America from Alitalia’s hub airports Milan and RomeAll Services
4Asiana AirlinesAsiana Airlines’ in-flight mobile phone network is available on flights from its Seoul hub to China, Japan, Philippines, Singapore and the United States.All Services
5Biman Bangladesh AirlinesNew Delhi; West BengalAeroMobile services on selected flights to global destinations from its Dhaka hubAll Services
6Cathay PacificConnected flights will depart from Cathay Pacific’s Hong Kong hub to destinations including Bangkok, Singapore, Osaka and other long-haul destinations.Data and SMS
7Egypt AirNew DelhiEgyptAir offer AeroMobile services on selected flights to Europe, USA, Canada, South Africa and Asia.Data and SMS
8EmiratesNew Delhi; Bangalore; Chennai; Mumbai and moreAeroMobile is available on over 300 flights every day, to and from Dubai.All Services
9Etihad AirwaysNew Delhi; Bangalore; Chennai; Mumbai and moreAeroMobile services are available on flights to and from Abu Dhabi. The services are subject to airline scheduling, and cannot be guaranteed, please check onboard announcements for connectivity options on your flight.All Services
10Euro wingsConnected flights will depart from EuroWing’s German hub in Cologne, travelling to destinations including Cuba, Phuket, Dubai and Barbados.All Services
11EVA AirAeroMobile services are available on flights to and from Taipei, New York, Los Angeles and Vietnam. Data and SMS
12Kuwait AirwaysNew Delhi; MumbaiThe service is available on flights from Kuwait International Airport to various long-haul destinations.All Services
13LufthansaNew Delhi; Bangalore; Chennai; MumbaiLufthansa serves routes worldwide from their Munich and Frankfurt hubs.Data and SMS
14Malaysia AirlinesMumbaiMalaysia Airlines operate its connected A350 aircraft on flights to and from London Heathrow, Japan (Narita International Airport) and Hong Kong from their hub in Kuala Lumpur.All Services
15Malindo AirNew Delhi; Bangalore; Chennai; Mumbai and moreAeroMobile services are available on flights to and from Malaysia, Indonesia, Thailand, India, Nepal and Bangladesh.All Services
16SAS Scandinavian AirlinesSAS operates connectivity services on domestic Scandinavian routes and long-haul flights to the USA, Hong Kong, China and JapanAll Services
17Singapore AirlinesNew Delhi; MumbaiAeroMobile services are available on routes to and from Singapore including London Heathrow, Hong Kong, Australia and TokyoData and SMS
18SWISSSwiss operates connectivity services on domestic Scandinavian routes and long-haul flights to the USA, Hong Kong, China and JapanAll Services
19TAP Air PortugalScheduled routes to South and Central America including; Brazil, El Salvador and Mexico.Data and SMS
20Turkish AirlinesNew Delhi; Mumbai; ChennaiThe service is available on flights from Turkish Airlines Istanbul hub to various long-haul destinations.Data and SMS
21Uzbekistan AirwaysUzbekistan Airways offer AeroMobile services on selected flights to destinations including Europe, Asia and USAAll Services
22Virgin AtlanticNew DelhiThe service is available on all flights from London Gatwick and selected flights from Manchester and London HeathrowAll Services

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